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Case study 01 · Social + creators + Meta ads · Lucknow

New Shivam Decorators.

₹20K in Meta ads. ₹1.5 lakh+ in the Diwali sale.

28-second video case study · tap to pause

₹1.5L+
Diwali sale, in-store
₹20K
Meta ad spend
427
WhatsApp chats
5.99L
Lucknow accounts reached

The brief

A local showroom, its biggest season, a small budget.

New Shivam Decorators is a home-furnishing showroom in Gomti Nagar, Lucknow. Diwali is when households redo their homes, so it's the season that matters most. The goal was simple: get people into the store for the Diwali sale, with ₹20K for Meta ads.

What we did

We fixed the page before we paid for traffic.

Two months before Diwali we took over their social media: better photos and video of the showroom and products, consistent posting, and informative content on choosing curtains, mattresses and fabrics. Ads send people to your profile, so the profile has to do the convincing.

Then we brought in local creators and Lucknow community pages, to put the showroom in front of people who already follow what's happening in the city.

The Meta ads ran on top: ads that open a WhatsApp chat, shown only to people living in or near premium societies, plus a cheap reach campaign across Lucknow to keep the name familiar.

  • Social media revamp: shoots, consistent posting, informative content
  • Local creator and Lucknow community page collaborations
  • Click-to-WhatsApp ads for curtains, mattresses and festive decor
  • A Lucknow-wide reach campaign for the Instagram page
  • A trend reel riding the Ambani festive-decor moment

How it came together

  1. About two months out

    Social media revamp

    Better visuals, a steady posting rhythm, and content that answers real buying questions.

  2. Late September

    First WhatsApp ads

    Small tests around Gomti Nagar to see what got people chatting.

  3. Navratri

    Curtains reel

    130 WhatsApp chats at ₹22.88 each, shown to Lucknow households interested in interior design.

  4. October

    Mattress video and the 'Antilia makeover' reel

    The mattress video brought 162 chats at ₹24.11 each. The trend reel had a 4.44% click rate.

  5. Diwali

    The Diwali sale

    ₹1.5 lakh+ in sales at the showroom, from the Diwali sale alone.

Where the WhatsApp ads ran: 1-mile pins around premium Lucknow societies, and a 3-mile ring around the showroom. Pins are at the real target locations; the map is simplified.
Where the WhatsApp ads ran: 1-mile pins around premium Lucknow societies, and a 3-mile ring around the showroom. Pins are at the real target locations; the map is simplified.

The content

The ads that did the work.

The results

₹1.5 lakh+ from one Diwali sale.

Sales at the showroom from the Diwali sale alone, as reported by the client, against ₹20K of Meta ad spend for the whole festive run. That's more than ₹7 back for every ad rupee.

₹1.5L+
Diwali sale, in-store
₹20K
Meta ad spend
427
WhatsApp chats
5.99L
Lucknow accounts reached

Meta ad spend was ₹20,213, from 23 September to Diwali. The ₹1.5 lakh figure is the Diwali sale only, not lifetime sales.

CampaignWhatsApp chats
  1. Mattress video₹3,907 spent · ₹24.11 per chat
    162
  2. Navratri curtains reel₹2,974 spent · ₹22.88 per chat
    130
  3. Festive offer, Gomti Nagar₹5,246 spent · ₹74.94 per chat
    70
  4. 'Antilia makeover' reel, premium societies₹4,615 spent · 4.44% click rate
    61
  5. Bedsheet test₹54 spent
    4

Plus ₹2,865 on a Lucknow reach campaign (5.99 lakh accounts reached) and ₹499 boosting the trend reel (6,232 full views).

What we learned

Fix the shop window first.

  1. Organic first, ads second

    Two months of better posts meant anyone who tapped through found a page that looked like a real, busy showroom. That's what made the ads pay off.

  2. Go hyperlocal

    We didn't advertise to all of Lucknow. The chat ads went to people in or near premium societies, in the top 30% of household incomes.

  3. Make the next step a chat

    Every ad opened WhatsApp and invited people to ask for the catalogue. No website, no checkout: a conversation, then a store visit.

  4. Sell a product, not just a festival

    The cheapest chats came from specific products: curtains (₹22.88) and mattresses (₹24.11). The broad festive offer cost about three times more per chat.

  5. Ride the moment

    The 'Antilia makeover, in your budget' reel rode the Ambani festive-decor buzz and got a 4.44% click rate, the highest of any campaign in the account.

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